1 CRM
one CRM workspace for marketing and sales
CRM integration
An AI chatbot with Bitrix24 integration for inbound leads
B24U helps capture website leads and pass them into Bitrix24 with richer context so the team can react faster and lose less demand.
24/7
website lead capture
0 лишних шагов
spent on manual lead copying
Typical problems
What breaks between the website and Bitrix24 without a unified workflow
Even with Bitrix24 already in place, the website can still deliver raw inquiries without a proper handoff or useful context.
Leads reach CRM too late
By the time data is manually collected, the visitor's intent may already be cooling down.
The CRM lacks useful context
A name and phone number without the topic of the request do not help move the conversation forward.
The team processes noise
Without qualification, Bitrix24 fills up with an uneven stream of mixed-quality inquiries.
How the integration works
The workflow across the site, chat, and Bitrix24
B24U handles the first conversation on the site and helps hand a clearer lead into Bitrix24.
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01
The visitor starts a conversation
B24U responds on the website at the moment when the user already has intent.
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02
Inquiry context is collected
The chatbot gathers product interest, task, urgency, and other important qualifying details.
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03
The lead is handed to Bitrix24
The team continues to work from the CRM they already use instead of fragmented forms and chats.
What the team gets
The practical effect of the B24U + Bitrix24 stack
The value of the integration is that the lead enters the existing CRM workflow with a stronger inbound signal.
Less manual processing
The team spends less time moving data around and gathering first-line context manually.
Faster reaction to the lead
A new lead does not get lost between the site and the CRM and gets into action faster.
A clearer handoff for the salesperson
The CRM shows what the inquiry was about and which next step makes sense.
Anonymized CRM proof
What a typical Bitrix24 scenario looks like
This example illustrates the deployment model rather than promising identical results for every company on Bitrix24.
An anonymized Bitrix24 scenario
A company with inbound website traffic connected B24U and made Bitrix24 the single place to process new inquiries after the first conversation.
- The CRM receives the lead faster and with more useful context.
- The share of leads that require starting from zero goes down.
- Marketing and sales look at the same inbound flow.
These numbers are anonymized and illustrate a typical deployment, not a public customer case.
FAQ
Questions about the B24U and Bitrix24 integration
These are the questions most often asked by teams already working in Bitrix24.
Yes. The value is precisely in improving inbound lead quality without abandoning your current CRM.
Not necessarily. In most cases it is enough to improve the first stage before the lead is handed into CRM.
Yes. Teams often start with a handful of high-intent pages and a basic handoff into Bitrix24.
No. What matters more is demand on the site and the need to process inbound inquiries faster.
Teams typically evaluate response speed, handoff quality, the share of qualified leads, and the load on salespeople.
We will show how B24U fits into your Bitrix24 workflow
In the demo, we will review your current inbound workflow and show how to improve the handoff from the website into CRM.